Alheembouw testifies about flexibility and fast response time of TVH Equipment.

Alheembouw is a successful construction company, specializing in industrial projects, offices, and schools. In August 2022, it began the construction of a new headquarters for Picanol Group in Ieper, with a floor area of a whopping 20,000 m2. Almost all the machines used by Alheembouw on that site are rented from TVH Equipment. "Once you've found a reliable supplier, a lot has to happen to make a change," testifies site manager Ewaut Beddeleem.

The construction site of Alheembouw for Picanol Group is a quite complex project: from the initial excavation to the final finishing and exterior landscaping, it will take over two years. Ewaut Beddeleem, as a site manager at Alheembouw, is responsible for the complete execution of the Picanol Group project. It is also his task to rent the necessary machines in each successive phase of the construction site. "In theory, you could go to the market for each new project and compare the received quotations," he continues. "But we prefer to work with annual contracts where all prices are predetermined. It's a great convenience: I simply go to the website of TVH Equipment and select the machines I want to rent. And then I know immediately that I can expect them on the agreed-upon day at the construction site. The rental period can vary greatly: some machines stay for only two days, while others stay for more than a year."

Fast response time

Can Ewaut also explain why Alheembouw chose TVH Equipment? "Reasonable prices, high quality machines, and excellent service, of course, play a big role. In addition, the fast response time is also a decisive factor. If a machine is defective, TVH Equipment usually sends a technician within the day or provides a replacement device. It is a tremendous added value that the company can offer us that flexibility. It has also happened more than once that I placed an urgent order at 10 a.m. and the specific machine was delivered in the evening. Such smooth service is truly invaluable to us."

At each phase of the construction site, Ewaut conducts a new needs analysis: "During the excavation works, we rented, among other things, two mini excavators and two dumpers. Currently, we are working on the structural construction phase, and we have, among other things, eight scissor lifts and a rotating telehandler on the site. We use the scissor lifts to work at height on the columns of the new building. The telehandler is used to transport all the construction materials to their respective locations. After a thorough comparative study of the available equipment and their technical specifications, the Manitou MT 625 turned out to be the best choice for this project."

Convenient online rental tool

Ewaut usually places his orders via email or phone: "There is now also a convenient online rental tool, MyTVHEquipment, but for now, I only use it when I want to have an up-to-date overview of the construction site. I can find the complete rental history there, including the machines I currently have. If I no longer need a device, I can easily unregister it. Then I know it will be picked up soon. And that flexibility also works the other way around: for example, if I suddenly need an additional excavator for an extra foundation, I can order it without any problems."

"Yes, our collaboration truly excels in all aspects," concludes Ewaut Beddeleem. "Every time I contact TVH Equipment, everything is perfectly arranged in no time. By the way, this was the first construction site where we also rented earthmoving machines from TVH Equipment. It is a great advantage for us that they have recently included them in their rental assortment. The more machines we can find from the same supplier, the easier it is for us. And once you have positive experiences with someone, you are naturally not inclined to change quickly."